Industry news

A ‘restart timetable’ for the tourism industry

While our country’s leaders consider the road to economic recovery, the tourism industry has proposed a ‘Restart Timetable’ to map our move out of hibernation. The timetable predicts that travel to New Zealand and our Pacific neighbours could resume in early July. Flying to other “safe” short-haul destinations, where community transmission has been low, is […]

Travel bubble talks for Queensland, NT, SA & WA

There’s been significant talk of a travel bubble with New Zealand and now the likelihood of travel bubbles within Australia is increasing. While any easing of restrictions still relies heavily on the advice of health officials, Queensland Premier Annastacia Palaszczuk has said during an ABC interview this week that she would be keen to pursue […]

60% recovery in domestic travel expected by Christmas

CAPA Airline Capacity Model sees 60 per cent recovery in domestic travel within Australia by December. CAPA – Centre for Aviation (CAPA), the world’s most trusted source of market intelligence for the aviation and travel industry, has developed its Airline Capacity Model to provide a granular guide for future air capacity projection. Based on a […]

Do you use ridesharing apps for business trips?

Ridesharing apps are rapidly growing in popularity for personal trips, but the uptake is slower for business travellers. In Australia, industry analysts are reporting  a 64% preference for taxis over rideshare services on corporate trips . Though, the adoption of ridesharing apps for business travel is increasing, as more companies look for ways to reduce […]

Warning if you’re hiring a car overseas

If you’re hiring a car overseas, then there are a couple of things you should know. Electronic drivers licences are now available in some states of Australia. They are already optional in South Australia and New South Wales. Queensland will begin trials on the Fraser Coast very soon and Victoria and WA are poised to […]

What airlines are doing to help sustainable travel

Sustainable travel practices are becoming a greater priority, for corporate travellers and their companies. A recent Global Business Travel Association report confirmed that the majority of travel managers are being asked to find more sustainable travel practices. Travel managers also agreed that it’s important to empower travellers to make sustainable travel choices. Air travel is […]

Uncertain times cast a shadow on the travel industry

Economic and political uncertainty have traditionally impacted travel behaviours. What we are seeing today is unsettling and likely to take its toll, with the likes of Brexit in the UK and possible impeachment proceedings against the President of the United States. In the past we’ve seen situations like these cause travellers to bunker down and […]

How to claim compensation for delayed or cancelled flights

CBT is proud to be market leaders in providing our customers an avenue for financial compensation through our partnership with AirHelp, a new traveller compensation platform assisting impacted travellers to exercise their rights to monetary compensation. AirHelp is an independent provider who will work on your behalf to identify instances where the airlines may owe […]

Is your company missing out on travel savings?

Surprisingly, the travel industry in Australia has bucked the trend of increased regulation and in recent years it’s become easier to operate without the once-compulsory certifications. But what does this mean for travellers and particularly business clients? Buyer protection is now a greater concern if you book with non-licensed agencies, but there is another factor […]

Set hotel program or ‘best rate of the day’?

How people choose to travel for work is changing in the millennial economy. It’s evident in the increasing demand for corporate rentals or Airbnb stays, taxis taking a back seat to ride sharing companies and traditional room service being replaced by the likes of Uber Eats. Complete Business Travel has noticed a shift from fixed […]