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*Coronavirus notices

COVID-19 testing mandatory for UAE travellers

From 1 August, all travellers arriving in the United Arab Emirates (UAE) must have a negative COVID-19 test up to 96 hours before departure. These requirements come as the country continues to protect its residents and reduce the spread of coronavirus. Airlines will be checking that passengers boarding flights to the UAE have proof of […]

Dubai is open & Emirates resumes more flights

Emirates has announced that by mid-August the airline’s resumption of services will cover 58 cities. This includes 20 points in Europe and 24 airports in the Asia Pacific region. The latest destinations scheduled to recommence flights include Geneva (from 15 July), Los Angeles (from 22 July), Dar es Salaam (from 1 August), Prague and Sao […]

Hotel hygiene is getting a coronavirus upgrade

Hotel hygiene is something we would normally take for granted, but now sanitation is in the spotlight. We’ve all heard the horror stories of the germy remote control, but those days should be gone thanks to COVID-19 cleanliness campaigns. In our new hygiene-conscious world, properties are prioritising guest health with enhanced cleaning protocols. See how […]

Virgin Australia tickets will be honoured

We are now only days away from knowing who will be the new owners of Virgin Australia. Two binding bids from Bain Capital and Cyrus Capital Partners have been received and following assessment by the administrators, an announcement is expected by 30 June. And while we await the outcome, it’s good news for travellers with […]

How the Qantas Fly Well Program works for passengers

Airlines are making a real effort to improve health and safety for their passengers. And these are not only in-flight initiatives. From the time you arrive at the airport, in the terminal and onboard, additional measures are being implemented to help you stay safe when travelling. Qantas and Jetstar are rolling out a series of […]

Qantas prepares to triple capacity

300 more return flights per week! That’s the number of reinstated services that Qantas and Jetstar will soon operate due to pent-up demand. The 40 per cent capacity increase is expected to happen by the end of July, subject to the reopening of state borders. Qantas Group CEO Alan Joyce says the airlines are already […]

Singapore Airlines adds flights to Australia

Singapore Airlines will increase services to Australia from Monday, 8 June. This will see flights resume to Adelaide and Melbourne and capacity to Sydney will increase. Pending regulatory approvals, the airline will also introduce a circular service that will operate Singapore-Sydney-Brisbane-Singapore. The addition of the three Australian cities, as well as the extra Sydney services, […]

A ‘restart timetable’ for the tourism industry

While our country’s leaders consider the road to economic recovery, the tourism industry has proposed a ‘Restart Timetable’ to map our move out of hibernation. The timetable predicts that travel to New Zealand and our Pacific neighbours could resume in early July. Flying to other “safe” short-haul destinations, where community transmission has been low, is […]

Airline policies for credits or booking changes

Keeping track of current airline policies for credits or booking changes is a challenge at the moment. Airfare terms and conditions have changed frequently since travel restrictions were imposed. To help make sense of it all we’ve provided a summary for the major Australian airlines. There’s every likelihood that the policies listed below will continue […]

Emirates will resume passenger flights

Emirates will start to operate scheduled flights to nine destinations from 21 May, 2020. The resumption of these services is for repatriation flights and travellers will only be eligible if they comply with entry criteria of their destination countries. From Australia, the carrier will operate three weekly services from both Melbourne and Sydney to Dubai […]