Airline news

Emirates upgrades services & increases flights

Emirates is reporting a spike in demand recently and the airline has been busy upgrading its aircraft and in-flight services in preparation.

“True to our fly better promise, Emirates continues to invest to offer our customers the best possible experience,” says Emirates President Sir Tim Clark.

Starting from 4 January, passengers flying between Dubai and London Heathrow can experience Emirates’ latest A380. Operating as EK003/004, the aircraft is scheduled to depart Dubai daily at 14:30hrs, arriving at 18:20hrs in London Heathrow. The return flight departs London at 20:20hrs and arrives in Dubai the next day at 07:20hrs. All timings local.

Emirates recently unveiled its latest A380 with new premium economy seats that offer a generous seat pitch of up to 40 inches. This upgrade is in addition to new economy class seats, enhancements to its popular A380 First and Business Class including its signature Shower Spa and On-board Lounge, and refreshed colours and fittings across all cabins.

Until more premium economy seats enter its inventory, the airline intends to offer these as spot upgrades for its valued customers on a discretionary basis. All other Emirates A380 First, Business and Economy seats can now be booked.

Emirates has safely and gradually restarted operations across its network and currently serves 114 destinations on six continents. The airline offers travellers convenient access to Dubai and onwards to popular destinations in Africa, the Americas, Asia, Europe, and the Middle East.

Emirates premium economy
Emirates new Premium Economy cabin


More flights to the Americas due to increased demand

Emirates will resume non-stop services to Seattle (from 1st February), Dallas and San Francisco (from 2nd March), offering seamless connectivity via Dubai to and from popular destinations in the Middle East, Africa, and Asia.

These three cities will increase Emirates’ North American network to 10 destinations, following the resumption of services to Boston, Chicago, Houston, Los Angeles, New York JFK, Toronto and Washington DC.

Flights to/from San Francisco will operate four times weekly on Emirates’ Boeing 777-300ER while flights to/from Seattle (operating four times weekly) and Dallas (three times weekly) will be operated with the two-class Boeing 777-200LR, offering 38 lie-flat seats in Business and 264 ergonomically designed seats in Economy class.

The airline will also be providing its customers more options with additional flights to New York, Los Angeles and São Paulo. Effective 1st February, Emirates will be operating double daily flights to John F. Kennedy International Airport (JFK) and a daily flight to Los Angeles (LAX). Emirates customers also have seamless access to other US cities via the airline’s codeshare agreements with Jetblue and Alaskan Airlines.

In South America, Emirates will be introducing a fifth weekly flight to São Paulo (from February 5th), offering customers in Brazil even more travel options with greater access to its expanding network. Beyond São Paulo, Emirates customers can enjoy seamless connectivity and access to 24 other cities in Brazil via the airline’s codeshare partnership with GOL and its interline agreements with Azul and LATAM.

Health & safety is a priority

The airline has safely and gradually restored its network over the past months, bringing back signature experiences on-board and on the ground with comprehensive measures in place for the health and safety of its customers and employees.

Emirates has implemented a comprehensive set of measures at every step of the customer journey. This includes the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit:

Dubai safely resumed tourism activity in July and is open for international business and leisure visitors. It was one of the world’s first cities to obtain Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai’s comprehensive and effective measures to ensure guest health and safety.

Travel with confidence, flexibility & insurance

Emirates’ booking policies now offer greater flexibility. Customers who purchase an Emirates ticket for travel on or before 30 June 2021, can enjoy generous rebooking terms and options if travel plans need to be altered. Passengers have options to change travel dates or extend their ticket validity for 2 years.

All Emirates passengers can travel with confidence and peace of mind with the airline industry’s first, multi-risk travel insurance and COVID-19 cover. This cover is offered by Emirates at no cost to customers, on all tickets purchased until 31 January 2021. Please speak to CBT about the cover and policy details.

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