Our simple and easy to navigate technology is a one-stop shop for all your needs, with benefits ranging from a real time application of your company’s travel policies to ensure employee compliance is upheld, to intuitive technology that remembers your preferred flight times, hotels and car company.

We know as a small business ourselves that every dollar counts. Which is why we harness the power of our market leading technology platforms, Serko Online and Zeno, to help reduce the cost of your travel programs by as much as 20%, without sacrificing on your experience as an end user.

We provide the most advanced mobile technology which not only simplifies the travel process for you, but offers an all-in-one solution.

Serko Mobile

Serko Mobile is the first purpose-built mobile app for business travel and expense management. It is available for Serko Online travellers and/or Serko Expense users on Android and iPhone.

Using Serko Mobile is like having a PA or a tour guide in your pocket – everything you need to make business travel and expense management easier so you can focus on what really matters.

With Serko Mobile you can:
  • Book flights and hotels direct from the app
  • Change or cancel bookings before and/or during a trip*
  • View complete travel itineraries offline or online
  • Check-in on mobile for airlines including Air NZ, Qantas, Virgin Australia and Jetstar
  • Get GPS linked airport travel time alerts
  • Receive flight delay and cancellation alerts
  • Capture and submit expense items online or offline
  • Share travel itineraries with colleagues and family
  • Track your checked luggage with integrated Bag Locator technology
  • Contact Complete Business Travel

How it works

Serko Mobile for Travel

Travellers simply download the app and sign in using their unique Serko Online login details. Serko Mobile automatically syncs with Serko Online and all trips are instantly displayed. There are two different ways of viewing and managing your trips: My Trips and Travel Concierge.

My Trips

The Serko Mobile ‘My Trips’ view provides a standard linear view of every aspect of the itinerary.

  • Online and offline
  • City Safe (Health & Safety) rating for every trip, including a booking status
  • Drill into the details e.g. baggage allowance and meals
Travel Concierge

‘Travel Concierge’ is the default view that initiates 24 hours prior to departure and assists with every step of the journey.

  • Browsable content from 3rd party travel suppliers
  • A range of push alerts that relate to flight delays, cancellations, and gate changes

Serko Mobile for Expenses

Employees simply download the app and sign in using their unique Serko Expense login details. Serko Mobile automatically syncs with Serko Expense and expense claims are created instantly.

Serko Mobile makes it easier for employees to capture and submit expense claims ‘on the go’, avoiding month end reconciling.

Serko Mobile is ideal for employees with Corporate Credit Cards, as it matches receipts to corporate card statements in the cloud.

And if you’re a business traveller using Serko Online, all travel and travel related expenses are grouped and approved together in the one expense claim – how convenient is that!


Key Features of Serko Expense


  • Corporate card, out of pocket, mileage, allowances and cash advance
  • Full expense capture and submission from mobile app
  • Approval of expense claims via mobile app
  • AI receipt data extraction for mobile and email receipts
  • Direct integration with Uber for Business
  • Automatic GST and FBT calculation
  • Pre-trip approval of travel bookings from Serko Online
  • Automated policy management and alerts

Services Overview