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*Coronavirus notices, Airline news

Qantas offers more flexibility

Qantas has introduced further flexibility on Australian domestic and trans-Tasman flights to help travellers book with confidence.

As part of the airline’s Fly Flexible conditions, if your travel plans have been impacted, eligible customers can change their travel date and Qantas will waive the change fee one time for bookings made before 30 April 2021 and for travel until 30 June 2021.*

Australian domestic and trans-Tasman flights

Qantas will waive the change fee one time on domestic Australian or trans-Tasman flights if passengers decide to change their date of travel.

This offer applies to all Qantas Australian domestic and trans-Tasman operated flights for the following dates:

Australian domestic flights booked between 21 May 2020 and 30 April 2021, for travel between 12 June 2020 and 30 June 2021.

Trans-Tasman flights booked between 15 October 2020 and 30 April 2021, for travel between 16 October 2020 and 30 June 2021.

If you want to change your travel dates, you will need to do so before the scheduled date of departure, and travel before 30 June 2021. Passengers also need to cover any applicable fare increase for their new flights.

For any subsequent changes, depending on the fare purchased, change fees will apply. The new booking will be subject to fare conditions and changes are not permitted on the scheduled day of departure.

Note: If Qantas cancels a flight, passengers will be rebooked on the next available flight to their booked destination (if possible), at no additional cost and will not be charged any change or cancellation fees. Alternatively, customers can choose a flight credit or a refund.

Classic Flight Reward Bookings

If you have used Qantas Points to book a Classic Flight Reward seat on any Qantas flight, passengers will be able to change their plans until 30 April 2021.^

If a passenger wishes to change their travel dates, Qantas will waive the change fee.

Should you wish to cancel, Qantas will also waive the cancellation fee. The total Qantas Points used, and any taxes, fees and carrier charges paid will be refunded.

This waiver applies to itineraries that consist only of Classic Flight Rewards. If your booking has combined a Classic Flight Reward with a non-Classic Flight Reward fare, this waiver won’t apply.

Visit Flexible Classic Flight Rewards for more information.

Please note:
* This offer applies to all Qantas Australian domestic and Trans-Tasman operated flights for the following dates: Australian Domestic: booked between 21 May 2020 and 30 April 2021, for travel between 12 June 2020 and 30 June 2021. Trans-Tasman: booked between 15 October 2020 and 30 April 2021, for travel between 16 October 2020 and 30 June 2021. If customers decide to change the date of their travel, Qantas will waive the change fee one time. Customers need to change their flight before their scheduled date of departure and travel before 30 June 2021. When the customer is ready to rebook, they will also need to cover any fare increase for their new flight, if applicable.

Qantas Disclaimer:^ Fees will be automatically waived on changes or cancellations to any Classic Flight Reward booking until 30 April 2021. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares the fee waiver will not apply. Reward Assistance and Service Fees may apply.

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