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Airline news

Traveller update for Virgin Australia & Velocity

Virgin Australia has entered voluntary administration and Deloitte has been appointed as the administrators. The Board of Directors made the decision on 20 April to secure the future of Virgin Australia Group and to emerge on the other side of the COVID-19 crisis. The administrators intend to restructure and re-finance the business, to bring it […]

Domestic flight services will resume

Qantas and Virgin Australia will reintroduce flights on a limited domestic schedule. Flight services will resume from today, 17 April, and will operate with social distancing on board. This announcement comes after the Australian Government has committed to subsidising key domestic routes for at least eight weeks. The Federal Government, in collaboration with the airlines, […]

Airlines bending the rules to keep frequent flyers

When all this is behind us, the aviation industry knows it’s going to need the help of its most loyal supporters to recover. That’s why airlines are acting now and extending, or bending, the rules to keep frequent flyers happy. Here’s a quick overview of how some carriers are putting their customers first. Virgin Australia […]

Virgin Australia ‘no show’ rules apply

Virgin Australia has issued an important notice regarding the airline’s ‘No Show’ conditions. The carrier has advised they are updating their ‘no show’ conditions to permit any guest who fails to board a confirmed Virgin Australia flight up until 11.59pm on 8 April 2020 to request to have the value of their ticket placed into […]

Qantas cuts international routes

Qantas has announced further cuts to its international flights, reducing capacity by almost a quarter for the next six months. The latest cuts follow the spread of the Coronavirus into Europe and North America over the past fortnight, as well as its continued spread through Asia. This has resulted in a significant drop in forward […]

Virgin Australia cuts coronavirus losses

Virgin Australia cuts to its flight network are being blamed primarily on the coronavirus. While the world works out how to combat coronavirus (Covid-19), countries have responded by closing borders and quarantines are being enforced. Corporate travel has been impacted in some regions, but according to Virgin Australia, it’s the leisure destinations where demand is […]

Qantas Frequent Flyers email scam

Qantas frequent flyers have been targeted in a sophisticated email scam. The emails have prompts to log into a fake Qantas website so personal details can be harvested. If you have received these emails, please do not open or click on the links. These messages were sent out on 17 February, claiming to celebrate the […]

Airline Business: new routes, extra services & cancellations

New routes, extra services and sadly some cancellations. This industry update brings you the latest news of new flight arrivals and some permanent departures. Qantas from Story Bridge to Golden Gate Bridge & more flying kangaroos You can now fly direct from Brisbane to San Francisco. The new Qantas service started on 9 February and […]

Velocity members can earn more points on Ola

Now Virgin Australian flyers can earn more points on Ola. Velocity has just announced a boost to the number of points you can receive with the rideshare company. The standard level is still 1 Velocity Point per $1 spend on any Ola ride and there are now bonus points for airport trips. Your points-per-dollar will […]

Triple Velocity points with Virgin Australia

Love is in the air at Virgin Australia with triple Velocity points for new bookings until 18 February, 2020. Just in time for Valentine’s Day, Virgin is also sharing the love with up to 30% off* eligible domestic flight bookings made by 14 February, 2020. This exclusive sale includes Business, Business Saver, Elevate and Freedom […]