We take your business travel personally

Complete Business Travel is big enough to do the job and small enough to care.

Personalised service is just the start of what we deliver differently for our valued clients.

We understand that you need to outsource the management of your travel needs to enable you to be more focused on your business and in control of travel costs.

When you partner with Complete Business Travel (CBT), your business will be assigned a member of our award-winning service team, whose expertise and commitment will support you to fulfil your domestic and international corporate travel management expectations.

Additionally, we will provide you with Account Management support to provide ongoing strategic solutions from supplier negotiations, reporting, system and technology configurations and training. Your Account Manager will also support the implementation process.

Our Australian-based Emergency After Hours service will ensure your business travellers have a seamless experience, regardless of their time zone, every day of every year.

“With customer expectations and the travel experience altered by this pandemic, it’s more important than ever that your TMC partner is a trusted advisor, with aligned company values and objectives,” Marcelo Grondona Paz, Manager at CBT

    Award-winning service

    Complete Business Travel was proudly crowned Best Corporate Agency at the AFTA National Travel Industry Awards in 2019. It’s an honour to be recognised as the best, but what’s most satisfying is the daily support and high level of expertise that we provide to our clients. We know the importance of profitability and efficiency, yet our clients never feel like they are a transaction or a number.

    We’re here to listen to what you need your business travel program to achieve and together we can help your organisation travel smarter and safer. Speak to us today. Don’t hesitate to email marcelo@cbtravel.com.au or you can call our Brisbane office on (07) 3393 1833.

    Key benefits you will experience:

    • Tailored travel management solutions to deliver a superior customer experience
    • Personal attention from an assigned member of our experienced service team
    • A dedicated Account Manager to deliver value and success to your travel program
    • Powerful online booking tool that’s proven to reduce travel costs by as much as 20%
    • Easy platform to book domestic, trans-Tasman and international trips, plus link to all services
    • Real-time application of corporate travel policies
    • Traveller profiles and integration with ERP systems
    • Plus many more features to make your business travel easier, safer and more cost-effective

      CBT takes your business travel personally

      Complete Business Travel was founded on the vision of delivering a superior customer experience and tailored travel management solutions.


      CBT works with you, as a travel partner. We support the individual needs of our clients and the long term strategies of their businesses.

      People Focused

      People are at the core of our business. Safe, comfortable and seamless travel for our clients and their people is our number one priority.

      Solutions Driven

      Our team works with our clients to design tailored travel management solutions that suit their needs. CBT offers market-leading technology partnerships and we are agile, innovative and dynamic enough to move with the advancements in the industry.


      Clients trust us with their most valuable asset – their people. Looking after their safe travel is a responsibility that we don’t take lightly. CBT is trusted advisers in all aspects of corporate travel and have the systems, processes and relationships in place to deliver it seamlessly.

      Complete Business Travel Awards

      Services Overview